Papers by Jocelyn J Shen
Words Like Knives: Backstory-Personalized Modeling and Detection of Violent Communication (2025.emnlp-main)
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| Challenge: | a recent study examines the role of personalization in enabling LLMs to serve as effective mediators in human communication for authentic connection. |
| Approach: | They leverage nonviolent communication theory to evaluate LLMs in detecting conversational breakdowns . they annotate a subset of dialogues and obtain fine-grained labels of communication breakdown types . |
| Outcome: | The proposed dataset analyzes human interactions and relationships in a human context. |
Scaling Collaborative Effort with Agents (2026.findings-acl)
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Shannon Zejiang Shen, Valerie Chen, Ken Gu, Alexis Ross, Zixian Ma, Jillian Ross, Alex Gu, Chenglei Si, Wayne Chi, Andi Peng, Jocelyn J Shen, Ameet Talwalkar, Tongshuang Wu, David Sontag
| Challenge: | Current evaluations of agents focus on producing high-quality, final outputs in one shot, failing to account for the inherently iterative nature of many real-world problems. |
| Approach: | They propose a framework that captures how an agent’s utility grows with increasing user involvement. |
| Outcome: | The proposed framework captures how an agent’s utility grows with increasing user involvement, revealing a missing ingredient in agent design: the ability to sustain engagement and scaffold user understanding. |